FREQUENTLY ASKED QUESTIONS

We do not accept returns or exchanges. Due to the custom, hand-made nature of all press-ons, we cannot offer returns or exchanges.

Lightly file the edges of the press-on down. If it still doesn't fit, reach out to us with your order number and which nails you need a replacement for. We will send you new replacement nails with a fee.

1. File

Begin by lightly filing your natural nails to match the shape of the press-on.

2. Prep

Then gently push back your cuticles with the wood cuticle pusher. Buff your nails to remove any natural shine.

3. Clean

Clean your natural nails and the backside of the press-on to remove any dust or oils. Allow the alcohol to completely dry before applying your press-ons.

4. Glue

Apply a layer of glue to your nail bed. Next add a dot of glue to the center of the press-on. Hold the press-on at an angle and align it to your cuticle. Press down to remove any air bubbles and hold firmly for 30 seconds until the nail is properly adhered.

If you do not want to use the glue, apply a sticky tab to your natural nail, and press apply the press-on just as you would with the glue.

If you properly prep your natural nails, your press-ons can last up to 3 weeks. If you are careful with removal, you can reuse your press-ons.

If you used the sticky tabs to apply your press ons, you can gently pull them off. To begin removal for press-ons applied with glue, soak your nails in a bowl of warm soapy water. After 15-20 minutes, use the wood cuticle pusher to gently pry around the edges until the press-ons begin to slide off.

Yes! Please send us an email or Instagram DM with your sizing and your design idea. Please allow for 2-3 weeks for your custom order to arrive.

Each order comes with:

After you order your press-ons, we will send you a sizing kit in the mail along with a custom sizing form via email. The sizing kit contains 10 nail sizes. We'll tell you how to identify your sizes. Just fill out your measurements on the form and click submit!

Small

Thumb: 16mm
Index: 12mm
Middle: 13mm
Ring: 12mm
Pinky: 9mm

Medium

Thumb: 17mm
Index: 13mm
Middle: 14mm
Ring: 13mm
Pinky: 10mm

Large

Thumb: 18mm
Index: 14mm
Middle: 15mm
Ring: 14mm
Pinky: 11mm

Custom

If none of the provided sizes seem to be the right fit for you, please include your custom sizing for both hands in your order description.

Please email us at info@frostedtips.com

All items are FINAL SALE and cannot be returned or exchanged.

Orders placed in the U.S. will be shipped via UPS.
International shipping is unavailable at this time and will be offered in fututre releases.
Once your order has been shipped, you will receive an email confirmation which you can use to track your order.
If you have any questions regarding shipping, please email us at info@frostedtips.com.
Taxes and duties will be calculated at checkout. Please note that taxes and duties vary by state.

For all inquiries and press related matters, please email us at info@frostedtips.com with the appropriate subject line.